• Return Window: Items can be returned within 7 days of purchase.
  • Eligibility: Items must be unused, in original condition, and in their original packaging.
  • Non-Returnable Items:
    • Perishable goods
    • Intimate or sanitary products
    • Sale items
  • Refund Process:
    • Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
    • Approved refunds will be processed to your original payment method within a few days.
  • Missing Refunds:
    • Verify your bank and credit card account for updates.
    • Contact your credit card company or bank as refunds may take time to post.
  • Support: For additional questions, contact us at hello@pinoyexpress.ae.